SMARTEvents

Successful and profitable event management involves many skills including the ability to maximise room occupation, good communication with both customer and staff and constant attention to detail.

SMARTEvents is a flexible and comprehensive system for managing, planning and organising all types of events including conferences, banquets, parties, seminars and exhibitions. It has been designed for busy banqueting and conference managers and their staff and aims to help to achieve the following:

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• Customer and contact information can be captured at any stage including the enquiry stage.
• Enquiries can generate automatic follow up reminders.
• The Customer database can be used for future marketing.
• Letters, contracts, confirmations can be printed, faxed or emailed from system.

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• Designed to offer maximum flexibility.
• User definable defaults can be used to avoid repetitive typing.
• Event details can be added as the reservation progresses.
• Regular reservations can be copied automatically.
• Location availability is presented in graphical format to enable user to judge sales opportunities.
• Automatic reminders can be set and directed to specified staff members.
• Automatic deposit and reservation status handling.

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Provides facility to control individual party reservations within a larger Event.

Handles changes of numbers and other details easily

Handles menu options and individual choices.

Consolidates pre chosen menu options for catering estimates.

Continuously monitors numbers and status of reservations for Event.

Highlights overdue deposits/confirmations to maximise confirmed reservations.

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Records of venue owned equipment and services including availability and charge out price.

Records of bought in equipment and services including suppliers.

Staff records, availability and event allocation.

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Automatic deposit handling.

Optional pro forma and final billing facilities.

Cost centre breakdown.

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Facility to record calls and conversations.

Automatic follow up reminders.

Staff reminders can be automated and customised as required.

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Customisable User preferences

Multiple access levels available to restrict users as required

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• Comprehensive reporting in all areas of the system.
• User definable reporting available.
• Query facilities provide marketing information i.e. business mix, enquiry source, cost centre revenue allocation etc.

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For more information please contact us.

Smartrack Information Systems Ltd

Smartrack House, PO Box 1295, Weymouth Dorset DT3 6YB England

Telephone: ++44 (0)1305 837170

Fax: ++44 (0)1305 833830

Email: salesoffice@smartrack.co.uk

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